Four Pillars, Inc. and its affiliates (the "Company") established this Privacy Policy to govern your use of their websites, mobile applications, social media pages, and related services (collectively, the "Services"). By accessing https://4pillars.io or any Company Services, you acknowledge and consent to the practices outlined herein.
Overview
This policy addresses treatment of personally identifiable information ("Personal Information") collected during your access to the Website or Services. The Company collects various information types to provide, enhance, and personalize Services, including account setup, profile management, communication, product fulfillment, and usage analysis.
Links to Third Party Services
The Website and Services may contain hyperlinks to external third-party websites and applications ("Third Party Services"). The Company disclaims control over such services, and this Privacy Policy does not extend to them. Users should exercise caution and review privacy statements of relevant Third Party Services.
Collection of Your Information
General Information
The Company collects information through direct submissions, automatic data collection, and external sources. Information collected may encompass:
- Registration: Name, addresses, email addresses, telephone numbers, occupation, and data from social login permissions
- Usage Data: Details about Services used, frequency of use, public posts, responses to offerings and advertisements
- Technical Information: Browser and operating system specifics, Internet connection methods, IP addresses, referring/exiting websites, malfunction reports, device software information
- Search Information: Data related to searches performed and interactions with search results
- Transaction Information: Payment methods, billing information, credit card data, billing addresses, purchase history
- Access Information: Information about devices, connections, and methods used to access Services
- Communication Information: Text messages, emails, faxes, telephone calls, postal mail exchanges, and third-party database information
- Customer Service Information: Data regarding user experience with Services
Automatic Data Collection
Engaging with Services results in automatic collection of device and browser information, including IP addresses, domain names, URI addresses, request times, submission methods, response details, country of origin, browser and operating system features, visit duration per page, page sequence, device parameters, conversion data, marketing statistics, analytics, reviews, and surveys.
Tracking Preferences
The Company does not currently support "Do Not Track" signals or requests, though it reserves discretion to reevaluate this position as technology evolves. Users may adjust browser or operating system settings to restrict tracking or decline cookies, though such adjustments may limit access to specific Service features.
Personal Data
In certain regions, including the European Economic Area (EEA), specific information elements outlined above may be classified as "personal data" under applicable data protection laws.
Use of Your Information
Purpose
Information serves multiple purposes:
- Service Operation and Enhancement: Operating and improving Services, fulfilling requests for tools, software, features, and products
- Usage Data Analysis and Research: Analyzing Usage Data to better serve visitors, customize Services based on preferences, compile statistical insights
- Content Curation: Tailoring content based on interactions, offering relevant products, features, services, personalized content, advertisements, and partner offers
- Marketing: Communication, inquiry responses, and marketing efforts
Cookies
The Company employs cookies, flash cookies, local shared objects, web beacons, pixels, single pixel GIFs, and clear GIFs to enhance user experience and collect optimization data.
Cookie types include:
- Session Cookies: Active during online sessions, expire upon browser closure
- Persistent Cookies: Remain on devices after browser closure, track aggregate user activity, display third-party site ads
- Advertising Cookies: Deliver personalized online ads, assign pseudonymous IDs to track served ads and user clicks
- Analytics Cookies: Compile aggregate site traffic and interaction data to enhance future website features
The Company uses Google Analytics for analytics services; opt-out options are available at https://tools.google.com/dlpage/gaoptout.
Sharing of Your Information
General Disclosure Policy
The Company does not lease or sell Personal Information (name, address, telephone number, credit card details) to third parties for marketing purposes. Information may be shared with select third parties to fulfill requested products and services, with user consent, or as outlined in this Policy.
De-Identified Information
The Company may transform Personal Information into a format where individual identification is not possible (de-identification). This aggregated, non-personally identifiable information may be shared publicly or with partners.
User Profiles and Submissions
Specific user profile details (name, location, user-uploaded text, images, or videos) may be viewable by other users. Content uploaded to public profiles becomes publicly accessible and may be indexed by search engines.
Affiliated Entities
The Company reserves the right to share personal information and Usage Data with affiliated entities, including subsidiaries.
Business Partners
Business partners may receive data concerning groups of Company users, but do not receive personally identifying information unless otherwise stated.
Service Providers
The Company grants access to personal information to trusted service providers aiding in site and service management. Third parties may process payments, host servers, ensure security, and deliver analytics and reporting services.
Co-Marketers, Cross-Promotion, and Sponsorships
The Company may collaborate with other companies to jointly promote products, services, or promotions. Personal Information may be shared for compensation, transaction processing, fulfillment, support, and marketing partnerships.
Business Transfers and Successors
If the Company (or its assets) is acquired, undergoes control changes, files for bankruptcy, or ceases operations, Personal Information could be among transferred assets.
Legal Process, Enforcement, and Security Notice
The Company reserves the right to access, review, safeguard, and disclose Personal Information under the following circumstances:
- Legal Compliance: Complying with applicable laws, regulations, legal proceedings, or enforceable governmental requests
- Fraud Prevention and Criminal Activity: Detecting, preventing, and addressing fraud or unlawful activities
- Rights Protection and Security: Investigating, responding to, or enforcing breaches of Company rights or security concerns
Access to and Control of Your Information
Accessing Your Information
Users can access and, in certain instances, modify or delete supplied information through account settings:
- Account Credentials: Account email address and password
- Identity Information: Identifying name, username, or legal name
- Location: Designated location
- User Profile Content: Text, images, and other uploaded content
Choices Regarding Your Information
Users can control Personal Information collection and usage through:
- Information Submission: Choose which information to include or exclude when completing forms
- Account Settings: Access and edit registration information within dashboards and profile pages
- Service-Specific Privacy: Review additional privacy information for specific Services
- Direct Marketing Preferences: Revise preferences at any time by contacting the Company
Legal Basis for Data Processing
Grounds for collecting and utilizing Personal Information include:
- Consent: Collection and use with consent, withdrawable at any time
- Contractual Necessity: When Personal Information is needed to fulfill a contract or provide a requested service
- Legitimate Interests: When collection and use align with Company or another party's legitimate interests
- Legal Obligation: When a legal obligation requires collecting specific Personal Information
Additional Safeguards
Protection for Children
The Children's Online Privacy Protection Act (COPPA) mandates that online service providers obtain parental consent before knowingly collecting personally identifiable information from children under 13 online. The Company does not knowingly collect or request personally identifiable information from children under 13.
Special Notice for California Users
The Company may share Personal Information with third parties and affiliated third parties for direct marketing purposes. California residents have two options:
- Opt-Out: Decline disclosure of Personal Information to third parties for their direct marketing purposes
- Request Information: Request notice identifying Personal Information categories shared with affiliates or third parties for marketing purposes
To exercise these rights, contact support@4pillars.io.
For Users from the European Economic Area (EEA) and the United Kingdom (UK)
Legal Basis for Data Processing
European residents' reasons for Company collection and use of personal data or information include:
- Consent: Collection and use with consent, withdrawable at any time
- Contractual Obligation: When personal data is needed to fulfill a contract
- Legitimate Interests: When collection and use align with Company legitimate interests
- Legal Obligation: Cases where collecting specific Personal Information is legally required
Additional Rights
EEA or UK residents possess the following rights:
- Information Access: Learn if Personal Information is used, access it, obtain copies
- Data Correction: Update or correct personal data
- Withdraw Consent: Withdraw Personal Information processing consent
- Data Processing Restrictions: Restrict Personal Information processing
- Data Portability: Request Personal Information transfer to another provider
- Object to Automated Decisions: Object to automated decision-making
- Complaints: Send complaints to local data protection authorities
Information Security
Our Security Commitment
The Company has implemented reasonable safeguards protecting collected information, designed to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, absolute information disclosure prevention cannot be guaranteed.
Your Responsibilities
Account security relies on passwords maintaining privacy and safety. To safeguard accounts and Personal Information, users should:
- Select strong passwords and keep them safe
- Exercise caution with computer, device, and browser access
- Sign out promptly upon completion
If passwords are lost, stolen, compromised, or if unauthorized account activity occurs due to password issues, the Company bears no liability.
Data Storage and Retention
Where Your Data Is Stored
Personal Information is stored and processed on servers maintained by AWS in Seoul, South Korea. It may be processed in other countries by service providers, provided compliance with applicable laws.
Special Note for EEA Users
EEA users should note that Personal Information will be transferred to and processed on servers maintained by AWS in Seoul, South Korea. South Korea may possess different data protection laws compared to home countries.
General
Contacting Us
Questions or concerns regarding this Privacy Policy may be directed to support@4pillars.io. Identity verification may be requested before addressing requests.
Changes to this Policy
The Company may periodically update its Privacy Policy. Policy changes may be notified through the Website, email notifications, or other means. Users bear responsibility for reading and understanding the Policy, and continued Services use constitutes acceptance of changes.