Terms of Service
Effective: October 1, 2023
These Terms of Service (these “Terms”) are an agreement between you (“you” or “your”) and Four Pillars, Inc. and its affiliates (the “Company,” “we,” “us,” or “our”) that sets forth the terms surrounding the use of our software, subscriptions, applications, websites, and other products and services, as long as you follow these Terms.
Whether you're a registered user or not, when you access or use any of our websites, content, mobile apps, events, tools, widgets, subscription products, software, APIs, or any other stuff we provide (collectively referred to as “Services”), you’re agreeing to: (a) follow all the rules in these Terms, (b) adhere to our Privacy Policy found on our website and (c) abide by any other policies or community guidelines we post in our Services. We reserve all rights not expressly granted under these Terms.
It is important to carefully read these Terms, our Privacy Policy, and any other documents mentioned here because they contain (a) the explanation of your legal rights, (b) the rights you're granting us when you use our Services, (c) the rules you must adhere to, (d) relevant provisions for resolving disputes through arbitration instead of a class action lawsuit and (e) the interpretation and application of the arbitration clause.
PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR ANY LOSSES, HARM OR LIABILITIES THAT MAY OCCUR WHEN YOU USE OUR SERVICES. THIS INCLUDES ANY INFORMATION, ADVICE, RECOMMENDATIONS, IDEAS OR STRATEGIES YOU FIND WITHIN OUR SERVICES. YOU ARE SOLELY RESPONSIBLE FOR ANY CONSEQUENCES ARISING FROM YOUR INVESTMENT DECISIONS.
[1] Our Services
[1.1] Agreement to these Terms
When you use our Services, including downloading, installing, or using any associated software, APIs, or applications provided by the Company (collectively referred to as the “Software,” considered part of the Services), you are agreeing to these Terms. Any mention of “website(s),” “web site(s),” “site,” “4pillars.io,” or similar references includes all pages, subdomains, affiliated domains, brands, products, or other areas of our website, any affiliated sites, or domains owned or operated by us or on our behalf. This also encompasses any online content, information, and services available on or through the website. The Services encompass all aspects of the website or any app or other product or service, including, but not limited to, all products, Software, and other applications, features, channels, and services offered there. The term “content” includes all forms or mediums of content, such as text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, and other materials you may view on, access through, or contribute to the Services.
[1.2] Eligibility
You may only use our Services if you can enter into a legally binding contract with us (and on behalf of your organization if applicable) and in compliance with these Terms and all relevant local, state, national, and international laws, rules, and regulations. To use our Services, you must be at least 18 years old, and in some cases, even older (please refer to your local law for the age of digital consent). You confirm and warrant that you meet the applicable age requirements and have the legal capacity to agree to these Terms. If you are unable to form a binding contract under applicable law, you represent and warrant that you have obtained permission from your parent or legal guardian to use our Services, and your parent or legal guardian is concurrently agreeing to these Terms. If you are a parent or legal guardian of a user who cannot form a binding contract under applicable law, you are agreeing to these Terms and are responsible for the user's activities. Our Services are not available to users who have been previously banned from using them.
[1.3] License
Regarding any Software, including subscription software as a service, we grant you a non-exclusive, non-transferable, non-sublicensable right and license, subject to your compliance with these Terms: (a) to access and use such Software only as necessary for you to use the Services in accordance with these Terms, (b) for the number of authorized users, (c) up to the approved and mutually agreed usage volumes, as specified in the relevant ordering document or as otherwise mutually agreed in writing and (d) solely for internal and non-commercial purposes. You must always comply with all official documentation, technical manuals, functional manuals, operator and user guides, and manuals.
[1.4] Sharing Publicly in Limited Cases
In the event that the specific parts of the Services are expressly marked as shareable in a clear and prominent manner (for instance, certain APIs or widgets intended for you to display selected data from our website on your own site through a preapproved and standardized widget or API feed), you are permitted to republish this standardized widget or API feed on your website. You must not modify it or use it in any manner other than its intended purpose. Additionally, you must not attempt to alter, obscure, or change it or any part of it, including branding, attribution, proprietary marks, or hyperlinks. You are not allowed to resell this content or information and can only publish it on websites that you own and control. This should be done in compliance with all applicable terms, conditions, and policies. You must provide attribution to us, such as “Source : Four Pillars” using preapproved artwork and logos, and include links back to our main website, https://4pillars.io. For inquiries about redistributing our API feed(s), please contact “support@4pillars.io”. We grant you a limited, revocable, and nonexclusive right to create a hyperlink to our publicly accessible website(s) and/or other freely available parts of our Services, as long as you adhere to the terms here. The link must not portray us, our products, or services in a negative, false, misleading, derogatory, or offensive manner. You must not i-frame them (except via the API as described in the preceding section) or alter the content or imply a relationship with us in any way other than its intended use. The Company’s prior written consent is required to use any logo, trademark, tradename, or other proprietary content or graphic image in the link.
[1.5] Content and Affiliations
We are a privately owned and operated company and do not represent or speak for any governmental office or authority. You can obtain additional products, services, and/or content from our websites or Services. We may require you to enter separate agreements with us when you use or purchase such additional products, services, and/or content, and these terms will be in addition to these Terms. Some content in our Services may be licensed to us and/or to you under the Creative Commons Attribution-Noncommercial 4.0 license (https://creativecommons.org/licenses/by-nc/4.0/) (“CC BY-NC 4.0”). We have sole discretion in determining whether, how, when, and how frequently to update the data and information within our Services.
[2] User Obligations
[2.1] Representations
You promise that all information you provide to us is true, accurate, complete, and up-to-date. You also confirm that you have the legal right to give us this information as part of your use of the Services. You need to follow any policies we have posted in our Services, including any acceptable use policy. If you’re accepting these Terms on behalf of an organization or entity, you guarantee that you have the authority to agree to these Terms on their behalf and bind them to these Terms. In such cases, when we refer to “you” or “your,” we mean that organization or entity.
[2.2] Use
Unless these Terms or a separate written agreement say otherwise, you can only use the Services for your internal use, as a single end user. You can’t resell, share, distribute, publish, publicly post, or market them in any way. You also can’t use them to get around the rule of one subscription per one user. You must use the Services in their original form, without altering or combining them with third-party products, services, or software unless a written contract expressly authorizes it. Copying, collecting, or gathering content from our Services, whether manually or using any form of automated tools is strictly prohibited. In the event that you violate this section (or any other part of these Terms), we can immediately terminate your access and rights to the Services, including cancelling any paid subscriptions without a refund.
[2.3] Restrictions
To maintain a fair and lawful use of our Services, you must adhere to these usage restrictions:
a. Content Use: You shall not upload, post, publish, reproduce, transmit, or distribute any part of the Services or create derivative works from them.
b. Commercial Activities: You cannot sell, resell, lease, license, sublicense, distribute, redistribute, copy, duplicate, or transfer any portion of the Services for commercial purposes, directly or indirectly, unless expressly agreed upon in writing.
c. Derivative Works: You shall not make derivative works based on any part or all of the Services.
d. Downloading and Mirroring: You must not download or obtain a copy of the Services in any form, or cache, mirror, or store any pages or portions of the Services.
e. Source Code: You are not allowed to reverse engineer, decompile, disassemble, translate, or modify the source code of the Services, or create derivative works from them.
f. Unauthorized Usage: You cannot use the Services on behalf of any third party or for purposes other than expressly permitted in these Terms or another applicable agreement with the Company.
g. Negative Portrayal: You must not portray the Company or its affiliated companies in a negative, false, misleading, derogatory, or offensive manner.
h. Co-branding: You are not permitted to co-brand, imply any relationship with or endorse your brands or services in connection with the Services.
i. Intellectual Property Notices: You cannot remove, alter, or obscure any titles, product logos, brand names, trademarks, copyright notices, proprietary notices, or other indications of intellectual property rights.
j. Server Disruption: You are prohibited from any usage that could damage, disable, overburden, or impair our servers, or disrupt the integrity or performance of the Services.
k. Interference with Users: You must not restrict, inhibit, or interfere with any other user's use or enjoyment of the Services.
l. Unauthorized Access: You are strictly prohibited from unauthorized access to the Services, related systems, or networks, whether through automated means or otherwise.
m. Screen Capture: You are not allowed to use i-frames, screenshots, webpage frames, or any similar framing to enclose, capture, or distribute any part of the Services.
n. Misrepresentation: You cannot use a false email address, impersonate any person or entity, forge email headers, mislead as to the source of provided information, or post or transmit photographs or likenesses of others without their consent, as required by applicable laws.
o. Unlawful or Offensive Content: You are strictly prohibited from using the Services for unlawful, fraudulent, libelous, defamatory, obscene, pornographic, vulgar, sexually-oriented, profane, threatening, abusive, hateful, offensive, false, misleading, derogatory, or otherwise objectionable content or conduct.
p. Competitive Content: You are not allowed to post materials that contain URLs or links to competitive websites or content.
q. Malicious Code: You are prohibited from posting, sending, processing, or storing materials containing harmful or malicious computer code, viruses, worms, Trojan horses, or similar items.
r. Commercial Communication: You are not allowed to post advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes, or other unsolicited commercial communication, except as expressly permitted by the Company.
s. Commercial Use of Materials: You are prohibited from posting, publishing, transmitting, reproducing, distributing, or otherwise exploiting any information, software, or other materials obtained through the Services for commercial purposes, unless expressly permitted by the Services and the provider of such materials.
t. Copyright Violations: You must not upload, post, publish, transmit, reproduce, or distribute copyrighted material or derivative works without obtaining permission from the copyright owner or rightsholder, or otherwise infringe upon the rights of others, including patent, trademark, trade secret, copyright, publicity, or other proprietary rights.
u. Intellectual Property: Copying, duplicating, or imitating any concept, idea, business model, business process, product, service, or other intellectual property, or ideas or content embodied in the Services, learned by you through your use of or access to the Services, whether in whole or in part, is strictly prohibited.
[3] Disclaimers
[3.1] Not Financial Advice
The Services, including their content, information, and tools, are strictly provided for educational, informational, and entertainment purposes. We do not function as securities brokers/dealers, cryptoasset brokers/dealers, investment advisers, commodity trading advisors, or any form of financial advisers, analysts, or planners. We lack the licenses and qualifications to offer investment or trading advice. The information within the Services does not constitute an offer to buy or sell any cryptoassets, commodities, and/or securities. The information provided does not consider individual investment objectives, financial situations, or needs. Thus, it should not be construed as personal recommendations.
[3.2] No Solicitation of Action
The information on the Services should not be interpreted as investment advice, financial advice, trading advice, or any other form of advice. We do not endorse the purchase, sale, or holding of any cryptoassets, commodities, and/or securities. Prior to making any investment decisions, conduct your due diligence and consult your financial advisor.
[3.3] Conduct Independent Research
The information on the Services is not intended as a comprehensive source of information for any specific company, investment, asset, or market. Relying solely on the information within our Services or related media for investment decisions is not advisable. All users should assume that any information concerning companies, investments, assets, or markets is not reliable unless confirmed through their independent research.
[3.4] Data Reliability
The content within the Services and associated media relies on publicly available information that we do not control. We do not assert that the content is accurate or complete and it should not be depended upon as such. The Services and associated media may contain inaccuracies, typographical errors, and other mistakes. All information and materials are provided “as is” and “as available,” without any warranties or conditions, expressed or implied. We do not guarantee the quality, accuracy, reliability, adequacy, or completeness of such information and material, and we explicitly disclaim any liability for errors or omissions. You use the information at your own risk. Opinions expressed are only valid as of the date of publication and may not be updated.
[3.5] Suitability Is Personal
The Services may describe cryptoassets that may not be suitable for all investors or your specific situation. Seek advice from an independent financial advisor. None of the content within the Services constitutes a recommendation for any particular cryptoasset, security, commodity, portfolio of securities, portfolio of commodities, transaction, investment strategy, or any other matter.
[3.6] Consider Additional Factors
While the Services may be useful for evaluating certain information about cryptoassets, it may not encompass every factor necessary for making investment or trading decisions. Your decision should consider your investment objectives, risk tolerance, investment time frame, financial situation, and the information available in issuer disclosures. Also, you must be aware of the risks associated with trading cryptoassets, including market volatility and the risk of individual asset loss. The data used in the Services is provided by third parties, and we cannot guarantee its accuracy, timeliness, or suitability for a specific purpose.
[3.7] Consult Qualified Advisors
The Services do not provide financial or investment advice or services and should not be used as a replacement for consultations with qualified professionals familiar with your unique needs. Consult your accountant, tax advisor, stockbroker, and/or financial advisor as necessary. The information provided on the Website and other Services is for general information purposes only. Use the Services for informational purposes as one source among many, and not as the sole basis for decision-making. You should always perform proper due diligence and exercise your judgment when making decisions based on information, analytics, or reports derived from the Services.
[3.8] For Advisors or Brokers
If you use the Services to provide services to third parties, such as investment advice or brokerage services, you are fully responsible for those services and represent that you are appropriately qualified and certified with the necessary licenses and permits. You must not imply any responsibility of ours for your decisions or recommendations. You are solely responsible for all advice, recommendations, or services provided to your clients, even if you use our Services in part to create such advice. Furthermore, we have no liability to your clients, and we are not responsible for any disputes between you and your clients. You must not state or imply anything contrary to the disclaimers, warranty limitations, and limitations of liability in these Terms or other agreements with us concerning the Services.
[3.9] High-Risk Nature of Cryptoasset Investments
Investing in cryptoassets should be approached with caution. It is speculative and carries a high level of risk. You may lose some or all of your invested money, and engaging in margin transactions can lead to losses exceeding your initial investment.
[3.10] Past Performance Doesn't Predict Future Results
There is no guarantee of trading results. Be cautious of anyone promising guaranteed outcomes. Information regarding the past performance of cryptoassets or strategies merely represents historical conditions in the marketplace and does not guarantee future conditions or performance. The prices and values of investments mentioned in the Services and related media may rise or fall, leading to potential losses. Past performance is not an indicator of future results.
[3.11] Suitability Is Personal
The Services may describe cryptoassets that may not be suitable for all investors or your specific situation. Seek advice from an independent financial advisor. None of the content within the Services constitutes a recommendation for any particular cryptoasset, security, commodity, portfolio of securities, portfolio of commodities, transaction, investment strategy, or any other matter.
[3.12] Consider Additional Factors
While the Services may be useful for evaluating certain information about cryptoassets, it may not encompass every factor necessary for making investment or trading decisions. Your decision should consider your investment objectives, risk tolerance, investment time frame, financial situation, and the information available in issuer disclosures. Also, you must be aware of the risks associated with trading cryptoassets, including market volatility and the risk of individual asset loss. The data used in the Services is provided by third parties, and we cannot guarantee its accuracy, timeliness, or suitability for a specific purpose.
[3.13] Consult Qualified Advisors
The Services do not provide financial or investment advice or services and should not be used as a replacement for consultations with qualified professionals familiar with your unique needs. Consult your accountant, tax advisor, stockbroker, and/or financial advisor as necessary. The information provided on the Website and other Services is for general information purposes only. Use the Services for informational purposes as one source among many, and not as the sole basis for decision-making. You should always perform proper due diligence and exercise your judgment when making decisions based on information, analytics, or reports derived from the Services.
[3.14] For Advisors or Brokers
If you use the Services to provide services to third parties, such as investment advice or brokerage services, you are fully responsible for those services and represent that you are appropriately qualified and certified with the necessary licenses and permits. You must not imply any responsibility of ours for your decisions or recommendations. You are solely responsible for all advice, recommendations, or services provided to your clients, even if you use our Services in part to create such advice. Furthermore, we have no liability to your clients, and we are not responsible for any disputes between you and your clients. You must not state or imply anything contrary to the disclaimers, warranty limitations, and limitations of liability in these Terms or other agreements with us concerning the Services.
[4] Term, Termination and Effects of Termination
[4.1] Duration of the Term
These Terms will remain in effect once they take effect and continue until terminated by either party. Notably, the provisions outlined in Sections 2 and 5–16 of these Terms will remain applicable, even after termination, in connection with any prior use of the Services, as described in Section 4.3.
[4.2] Termination
You hold the right to terminate this Agreement at any time and for any reason by providing notice to Company in the manner specified within this Agreement or by opting to cancel your access to the Services using the provided tools within the Services. We maintain the authority to terminate this Agreement without notice or, at our discretion, temporarily suspend your access to the Services should you breach this Agreement. Furthermore, the Company reserves the right to terminate this Agreement at any time and for any reason by notifying you through email or other reasonable means.
[4.3] Effects of Termination
Upon termination of this Agreement for any reason, you acknowledge and agree that Company no longer has an obligation to provide the Services or access to them. Termination will result in the immediate cessation of all licenses and rights granted to you under this Agreement, if any. However, your licenses granted to us will continue, including your consent to the provisions outlined in Sections 2, 5–16 of these Terms. Certain obligations, such as payment obligations (if applicable), will persist in accordance with the terms detailed herein.
[5] Company Rights
You acknowledge and consent to the Company’s occasional electronic monitoring of the Services. The Company may also disclose information when deemed necessary or suitable to comply with any applicable law, regulation, governmental request, ensure proper operation of the Services, or protect itself and its customers. The Company retains the right, at its sole discretion, to refuse to post or remove any information or materials, whether in part or in whole, that it deems unacceptable, undesirable, inappropriate, or in violation of these Terms.
[6] Account Management
[6.1] Registration
To access certain features of the Services, you may need to register or create an account. During the registration process, it is essential to provide accurate, current, and complete information. We reserve the right to deny access to the Services or its resources if we believe the provided information is incorrect, outdated, or incomplete. Registration or subscription to the Services, along with payment of any applicable fee, grants permission for a single individual to use the Services, unless expressly stated otherwise.
[6.2] User Responsibilities
You are responsible for all activity that takes place on your account, and it is crucial to keep your account password secure. Any charges incurred on your account, including taxes, fees, surcharges, and purchases, are your sole responsibility. This includes charges made by you or anyone granted access to your account, whether explicitly or implicitly (including family members, friends, or others with apparent authority). In the event that there is a security breach or unauthorized use of your account, you must promptly inform the Company. While the Company is not liable for any losses due to unauthorized account use, you may be held responsible for losses incurred by the Company or others resulting from unauthorized use.
[6.3] Usage Restrictions
You agree not to download any content, software, or services unless a “download” or similar link is provided by the Company on the Services. Copying, reproducing, distributing, transmitting, broadcasting, selling, licensing, or otherwise exploiting any content for purposes not expressly authorized by the Company or the respective content licensors is strictly prohibited. The Company and its licensors retain all rights not explicitly granted within the Services and their content. You must not bypass, disable, or interfere with security features of the Services, including those that prevent or limit content use or copying.
[6.4] Fees and Payments
If specific portions of the Services require payment, incremental payments, or subscriptions, you agree to pay the applicable fees as posted by the Company. When you provide credit card or other payment authorization through the Services, you authorize the Company to charge the fees to the identified account. It is your responsibility to maintain accurate billing information, including payment methods. You are liable for all charges incurred under your account, including taxes, fees, and surcharges. You authorize the Company to charge your designated payment method for these charges. If the designated payment method fails, you permit the Company to charge any other payment method associated with your account. You also authorize the Company to retain payment method information. Failure to receive payment from your designated method will result in your obligation to pay any outstanding amounts upon the Company’s demand. You remain responsible for unpaid charges even if you cancel your account or the Company terminates it. The Company may change its fees with 30 days’ notice, unless otherwise mutually agreed in writing.
[6.5] Nonpayment
Accounts with unpaid charges for more than 3 days will be considered delinquent and shall lead to the immediate termination or suspension of your account and Services. The notice of such termination or suspension of your account and Services shall be sent to your designated email address connected to your account.
[6.6] Refunds
a. General Policy: Refunds or credits are not guaranteed and may not be provided for reasons such as changing your mind, accidental subscription purchases, failure to cancel a free trial, insufficient expertise to use a product, or inability to access the product(s) or subscription due to login issues (excluding broader subscriber base or community-extenuating circumstances).
b. Cancel Subscription : Canceling your subscription means that any further renewals will be canceled. Accordingly, the Service will be available for the period of service corresponding to the most recent payment and no refunds will be issued..
c. Payment Terms: If a refund or credit is issued, it will be provided in the original form of payment, where possible, and in US dollars (we are not responsible for conversion costs or related fees associated with such refunds).
[7] Confidentiality
[7.1] Confidential Information
At times, either party to these Terms (referred to as the “Disclosing Party”) may share or provide the other party (referred to as the “Receiving Party”) with non-public, proprietary, or confidential information belonging to the Disclosing Party (“Confidential Information”). This includes information that, considering its nature and the circumstances of disclosure, should reasonably be treated as confidential. Confidential Information excludes information that: (i) becomes generally available to the public without the Receiving Party’s breach of this confidentiality provision; (ii) is received by the Receiving Party from a third-party source on a non-confidential basis, provided that such third party is not prohibited from disclosing such Confidential Information; (iii) was already in the possession of the Receiving Party before the Disclosing Party’s disclosure; or (iv) is independently developed by the Receiving Party without utilizing any of the Disclosing Party’s Confidential Information.
[7.2] Protection and Use of Confidential Information
The Receiving Party shall: (i) ensure the confidentiality of the Disclosing Party’s Confidential Information with a level of care equal to that which the Receiving Party employs to safeguard its own Confidential Information, but in no event with less than a commercially reasonable level of care; (ii) exclusively use the Disclosing Party’s Confidential Information, and only allow access or use of it, for the purpose of exercising its rights or fulfilling its obligations under these Terms, for the purpose of exploring potential business relationships (or modifications to existing business relationships) between the parties, or for any other purpose consistent with the Privacy Policy; and (iii) refrain from disclosing any of the Disclosing Party’s Confidential Information to any individual or entity, except to the Receiving Party’s service providers or financial/legal advisors who require knowledge of the Confidential Information and are bound by confidentiality obligations at least as stringent as those outlined in these Terms.
[7.3] Compelled Access or Disclosure
If the Receiving Party is compelled by applicable law or legal processes to disclose any Confidential Information, it shall, before making such disclosure, make commercially reasonable efforts to notify the Disclosing Party of these requirements. This notification allows the Disclosing Party the opportunity, at its sole cost and expense, to seek a protective order or pursue other remedies.
[8] Public Postings and Licensed Materials
[8.1] Public Postings
Certain content you post on our Services may be accessible to the public, including, but not limited to, public profile data, feedback, questions, comments, suggestions, uploads, blog entries, ratings, reviews, images, videos, poll answers, and more, in any form or media (“Public Postings”). These Public Postings will be considered non-confidential and nonproprietary. You are solely responsible for your Public Postings and the consequences of sharing or publishing such content, including any personal information, such as addresses or current locations. Please note that we are not responsible for the consequences of publicly sharing or posting any personal or other information on the Services.
[8.2] Submissions
Other content or communications that you transmit to us, such as feedback, data, questions, comments, suggestions, in any form or media, excluding Personally Identifiable Information, will be treated as non-confidential and nonproprietary (“Submissions”).
[8.3] User Obligations
You bear sole responsibility for your content, Public Postings, and Submissions. You affirm, represent, and warrant that you own or possess the necessary licenses, rights, consents, and permissions to publish the content you post or submit. Furthermore, you agree that the content you submit via Public Postings or Submissions will not include third-party copyrighted material or material subject to other third-party proprietary rights unless you have permission from the rightful owner or are otherwise legally entitled to post the material. You also agree not to submit content that contradicts any posted “community guidelines” or similarly titled document, if applicable, or that violates applicable local, national, and international laws and regulations.
[8.4] Rights
By providing any Public Posting or Submission, you (a) grant the Company a royalty-free, non-exclusive, perpetual, irrevocable, sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works (including products), distribute, and display such content worldwide across all media. You also license to us any patent, trademark, trade secret, copyright, or other proprietary rights in and to such content for publication on the Services pursuant to these Terms; (b) agree that we are free to use any ideas, concepts, or techniques embodied therein for any purpose whatsoever, including, but not limited to, developing and marketing products or services without attribution or liability to you; and (c) grant the Company the right to use the name you submit in connection with such content. Additionally, you hereby waive all moral rights you may have in any Public Posting or Submissions.
[8.5] Historical Data and Listings
Should you voluntarily provide us with any data or information, such as historical or current pricing data, transaction data, business information, listings, directory information, etc. (“Historical Data & Listings”), you acknowledge that we own our copy of such Historical Data & Listings and possess a perpetual, irrevocable, non-exclusive, royalty-free license to use, publish, and distribute such Historical Data & Listings. For instance, if you supply us with a data feed of transactions and prices for publication on our Services, even after our relationship ends, we reserve the right to continue publishing such data, in whole or in part, at our discretion. Certain content from you, whether in Submissions or Historical Data & Listings, may also be subject to CC BY-NC 4.0, as applicable.
[8.6] Personally Identifiable Information
We will make reasonable efforts to safeguard the confidentiality of certain personally identifiable information (“Personally Identifiable Information”) you submit to us, such as your address and credit card information initially provided for subscribing to the Service, in accordance with the Privacy Policy posted on our website.
[8.7] Content May Not Be Considered Endorsements
We do not endorse any content submitted to the Services by any user or other licensor, or any opinion, recommendation, or advice expressed therein. We expressly disclaim any and all liability associated with content. We do not permit copyright-infringing activities or infringement of intellectual property rights on the Services, and we will remove content if properly notified that it infringes on another's intellectual property rights. We reserve the right to remove content without prior notice and to decide whether your content violates these Terms for reasons other than copyright infringement, such as, but not limited to, pornography, obscenity, or excessive length. We may, at any time and in our sole discretion, remove such content and/or terminate a user’s account or block access for submitting such material in violation of these Terms.
[8.8] Marketing
Neither party may issue or release any announcement, statement, press release, or other publicity or marketing materials relating to these Terms, or otherwise use the other party’s trademarks, service marks, trade names, logos, domain names, or other indicia of source, affiliation, or sponsorship, without the prior written consent of the other party, which consent will not be unreasonably withheld, conditioned, or delayed. However, we may include your name and/or other indicia in our lists of current or former customers in promotional and marketing materials without your consent. Furthermore, we may prepare a case study related to your access and use of the Services, including testimonials, aggregated data of the results of your use of the Services, and other informational material as determined by us. You agree to provide reasonable assistance to us and timely responses in the preparation of such case study.
[9] Ownership
[9.1] Content
All content within our websites or other Services, unless explicitly stated otherwise, is either our property or the property of third parties. This content is safeguarded by copyright laws, including U.S. copyright laws, international conventions, and other pertinent copyright legislation.
[9.2] Rights
We, along with our vendors and suppliers as applicable, retain complete ownership rights, title, and interests in and to the Services, the websites, and all information, content, software, and other materials furnished by us or on our behalf. This encompasses, but is not restricted to, all text, images, videos, logos, button icons, audio clips, the visual and tactile presentation of our websites, brands, and logos, and any data compilations. Additionally, it includes any data entered by us or our third-party providers, and any data processed by, or generated as a result of, the Services. This encompasses all usage data, statistical data, or aggregated data collected or reported regarding any portion or the entirety of the Services. We also maintain ownership of any metadata acquired from your utilization of the Services. Without limiting the above, we reserve the right to construct and market public indexes, analyses, or insights produced from such data. You agree not to replicate, reproduce, distribute, or create derivative works from any information, content, software, or materials provided by us. Furthermore, you may not remove any copyright or other proprietary rights notifications embedded in such information, content, software, or materials without obtaining prior written consent from the copyright owner.
[9.3] User Feedback
You acknowledge that by submitting unsolicited ideas to us, you automatically relinquish any intellectual property rights associated with those ideas. Unsolicited ideas submitted to us, our employees, or representatives instantaneously become our exclusive property.
[10] No Warranty
If you are dissatisfied with the Services, your exclusive recourse is to discontinue their use. Concerning fee-based Services, if you committed to a specific term or duration, you remain responsible for payment for the entire term. If you did not enroll for a minimum period, you have the option to cancel at any time with a 30-day advance notice, ceasing your use of the Services, and no further charges will be incurred after the effective termination date. In any case, you are liable for any charges and activity accrued before your Services termination date, and these obligations will persist beyond your termination of the Services.
OUR SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF OUR SERVICE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICE IS OFFERED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH OUR SERVICE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, WE, OUR SUBSIDIARIES, OUR AFFILIATES, AND OUR LICENSORS DO NOT WARRANT THAT ANY CONTENT ON OUR SERVICE IS ACCURATE, RELIABLE, OR CORRECT; THAT OUR SERVICE WILL MEET YOUR REQUIREMENTS; THAT OUR SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE RECTIFIED; OR THAT OUR SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS AND/OR QUANTITATIVE MODELING HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED OR MODELED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER- OR OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS AND/OR QUANTITATIVE ANALYSIS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.
YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA RESULTING FROM YOUR USE OF OUR SERVICE OR ANY DOWNLOAD OF CONTENT THROUGH THE USE OF OUR SERVICE. FEDERAL LAW, SOME STATES OR PROVINCES, AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATION OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION. THE DISCLAIMERS AND EXCLUSIONS UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
[11] Limitations of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, SHALL WE OR OUR AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS (OR OUR OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS, OR DIRECTORS) BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR SERVICES. IN NO EVENT WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF OUR SERVICES, YOUR ACCOUNT, OR THE INFORMATION CONTAINED THEREIN.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICES; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH OUR SERVICES; AND/OR (VII) YOUR DATA OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT WILL WE OR OUR AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS (OR OUR OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS, OR DIRECTORS) BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR $100.00, WHICHEVER IS GREATER.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
[12] Indemnity
You hereby agree to defend, indemnify, and hold us, our affiliates, agents, suppliers, or licensors, along with our and their employees, contractors, agents, officers, and directors, harmless against any and all claims, damages, obligations, losses, liabilities, costs, or debts, including, but not limited to, attorney's fees, arising from: (a) your access to or utilization of our Services; (b) your violation of any facet of these Terms, encompassing, without limitation, your breach of any representations and warranties made by you; (c) your infringement of any third-party rights, including, without limitation, any rights related to privacy or intellectual property; (d) your breach of any applicable law, rule, or regulation; (e) your deliberate misconduct; or (f) any third party's access to or utilization of our Services with your username(s), password(s), or other security code(s).
[13] Modifications
[13.1] Modification of Terms
The Company reserves the right to modify these Terms periodically. Notification of any such alterations will be conveyed via email (provided you have furnished a valid email address) or by our publication of notice regarding these changes on the Services (which may entail posting the changes on our website). The effective date of such changes shall be upon receipt of notice or when posted on the Services, whichever occurs first. In the event of your objection to any such modifications, your exclusive recourse shall be to terminate these Terms by canceling your subscription or relevant contract(s). Continued use of the Services subsequent to the receipt of notice of any such changes will signify your acknowledgment of these changes and your agreement to be bound by them.
[13.2] Modifications to Services
We retain the right to amend or discontinue the Services at any time, with or without providing notice to you. This includes, without limitation, the addition or removal of features, functionality, third-party content, and the like. In the case of such modifications or discontinuation of the Services, your sole remedy will be to terminate these Terms, as outlined herein. The continued use of the Services following notification of any such changes will indicate your recognition, acceptance, and contentment with the Services as modified.
[14] Third-Party Consent and Services
[14.1] Third-Party Consent
Certain content, including advertisements, provided on the Services may originate from third parties. The Company exercises no editorial control over this content. Any opinions, advice, statements, services, offers, or other information contained within third-party content are the sole responsibility of the respective authors or distributors, not the Company, its affiliates, or any of their officers, directors, employees, or agents. Frequently, the content available on the Services reflects the views and judgments of third parties, whether or not they are under contract with the Company. You may engage in correspondence or promotions with such third parties, such as advertisers promoting their products, services, or content on this site. Such interactions, including product delivery and payment, exist solely between you and each respective third party. The Company neither endorses nor guarantees the accuracy or reliability of any opinions, advice, submissions, posts, or statements presented on the Services. Under no circumstances shall the Company, its affiliates, or any of their officers, directors, employees, or agents be liable for any loss or damage resulting from your reliance on any content or other information obtained through the Services.
[14.2] Third-Party Services
Our Service may contain links to third-party materials not owned or controlled by us. We may also refer you to specific third parties offering independent services related to or supporting your use of our Services. Furthermore, certain features of our Services may necessitate the use of, or be compatible with, third-party services, websites, information, materials, products, applications, or services (each referred to as a “Third-Party Service”). By using a Third-Party Service, you are bound by and agree to comply with the third party's terms of service (or other applicable terms and conditions) and privacy policy, made available by or through the Third-Party Service. We neither endorse nor assume responsibility for any such Third-Party Service, even if we have conducted a review of its functionality or security. When you access a Third-Party Service through the Services or share your content on or through any Third-Party Service, you do so at your own risk. It is important to understand that these Terms and our Privacy Policy do not apply to your use of such Third-Party Services. By using any Third-Party Service, you expressly release us from any and all liability arising from such use.
[15] Intellectual Property
[15.1] Trademark Notice
The trademark and service mark Four Pillars is the property of Four Pillars, Inc., its parent companies, or subsidiaries. The trademark filings for Four Pillars have been filed and are currently pending. In the meantime, all rights shall remain with the Company.
[15.2] Digital Millennium Copyright Act
We respect the rights of copyright owners, and we are committed to addressing alleged copyright infringement in accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”).
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the Services, please notify our designated copyright agent in compliance with the DMCA. To ensure that your complaint is valid under the DMCA, it must be submitted in writing and include all of the following information:
(a) an electronic or physical signature of an individual authorized to act on behalf of the copyright owner;
(b) identification of the copyrighted work you allege has been infringed;
(c) identification of the alleged infringing material and its location within the Services;
(d) information that would allow us to contact you, such as your address, telephone number, and email address;
(e) a statement expressing your good faith belief that the use of the material on the Services, as complained of, is not authorized by the copyright owner, the copyright owner’s agent, or the law; and
(f) a statement, made under penalty of perjury, affirming that the information provided in your DMCA complaint is accurate and that you are either the copyright owner or authorized to act on their behalf.
Your DMCA complaint must include all of the above information and be submitted to our DMCA Agent through the following contact details:
Four Pillars, Inc. (Attn: DMCA Agent)
Address: 423ho, 151, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea 06132
Email: support@4pillars.io
Under federal law, if you knowingly misrepresent that material appearing on our Services infringes upon your (or the copyright owner’s) copyrighted work, you may be subject to criminal prosecution for perjury and civil penalties, which can include monetary damages, court costs, and attorneys’ fees.
Please be aware that the aforementioned requirements are not to be construed as legal advice. In compliance with the DMCA and other applicable laws, we maintain a policy of terminating users, where appropriate, who are identified as repeat infringers. We also retain the sole discretion to limit access to our Services and/or terminate the accounts of any users found to infringe upon the copyrights and/or intellectual property rights of others, regardless of whether the infringement is repeated.
[16] Export Controls
You acknowledge that our Services may be subject to export control laws and regulations. You commit to adhering to all relevant export, re-export control, trade, and economic sanctions laws, which encompass the Export Administration Regulations administered by the U.S. Department of Commerce, the trade and economic sanctions governed by the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations overseen by the U.S. State Department.
You confirm that neither you nor any individual or entity acting on your behalf, nor, if you are an organization, any of your subsidiaries, or any of your or their executives, officers, or employees, or any entity possessing 50% or more of your equity securities or equivalent voting interests:
(i) appear on the Specially Designated Nationals and Blocked Persons List or any other roster of sanctioned individuals or entities maintained by OFAC or any other governmental entity; or
(ii) are situated within, reside in, or operate under the authority of, any country or territory subject to trade and economic sanctions or embargoes imposed by the United States.
Any personal information collected via the Services may be stored and processed on servers located in the United States or any other country where we or our affiliates, subsidiaries, or agents maintain facilities. You consent to the transfer of such personal information outside your country of residence to any such location.
[17] General
[17.1] Governing Law
You hereby agree that: (i) we are exclusively headquartered in Delaware and (ii) the Services are deemed passive, conferring no personal jurisdiction over us, either specific or general, in jurisdictions outside of Delaware. These Terms will be governed by the internal laws of the State of Delaware, without regard to its conflict of laws principles. The parties acknowledge that these Terms represent a transaction involving interstate commerce. Despite the foregoing sentences governing substantive law, any arbitration conducted under these Terms will be subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You consent to the personal jurisdiction of the federal and state courts located in Wilmington, Delaware, for actions where we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as detailed in the Arbitration provision, including any provisional relief necessary to prevent irreparable harm. You agree that Wilmington, Delaware, is the appropriate venue for any appeals of an arbitration award or for trial court proceedings should the arbitration provision below be deemed unenforceable.
[17.2] Compliance
You are required to adhere to all applicable laws, regulations, and rules established by governmental authorities or agencies, both present and future, that pertain to your utilization of the Services and the transactions outlined within these Terms.
[17.3] No Assignment
These Terms, along with any rights and licenses granted herein, may not be transferred or assigned by you without our prior express written consent, but may be assigned by us without any restrictions. Any attempt to transfer or assign in violation of this provision shall be null and void.
[17.4] Notification
We reserve the right to notify you through email, written notice, or posting on our website for any notifications that are either legally mandated or pertain to marketing or other business-related matters, at our sole discretion. We hold the authority to determine the format and means by which we provide notifications to our users, with the exception that you may opt out of specific notifications as required by applicable laws or as stipulated in these Terms or our Privacy Policy. We cannot be held responsible for any automatic filtering that you or your network provider may apply to email notifications sent to the email address you have provided. We also reserve the right, at our sole discretion, to periodically modify or update these Terms. When substantial changes are made, we will notify you of such changes. These Terms apply to and govern your access to and use of our Services beginning at the initiation of your access or use, even if such access or use began before these Terms were published. Your continued use of our Services following any substantial changes constitutes your acceptance of the new Terms of Service. If you disagree with any portion of these Terms or any future Terms of Service, do not use or access (or continue to access) our Services.
[17.5] Arbitration
CAREFULLY REVIEW THIS SECTION AS IT MANDATES ARBITRATION OF DISPUTES AND LIMITS YOUR RECOURSE AGAINST US. In the event of a dispute with us, you commit to first contacting us at “support@4pillars.io” to seek an informal resolution. If, after sixty (60) days, we have not resolved a dispute with you, we both agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising from or related to these Terms, or any breach or alleged breach thereof (collectively, “Claims”), through binding arbitration via JAMS, using the Optional Expedited Arbitration Procedures then in effect for JAMS, except as otherwise noted herein. Information about JAMS can be found at www.jamsadr.com. The arbitration will be conducted in Wilmington, Delaware, unless mutually agreed otherwise. If you are using our Services for commercial purposes, each party will bear their respective JAMS filing, administrative, and arbitrator fees following JAMS rules, and the arbitrator's award will encompass arbitration costs, reasonable attorney’s fees, and reasonable costs for expert and other witnesses. If you are an individual using our Services for non-commercial purposes:
(i) JAMS may require you to pay an initiation fee for your case, unless you apply for and obtain a fee waiver from JAMS;
(ii) The arbitrator's award may include your arbitration costs, reasonable attorney’s fees, and reasonable costs for expert and other witnesses; and
(iii) You may initiate legal action in a small claims court with appropriate jurisdiction without first participating in arbitration, but this does not exempt you from your obligation to engage in the informal dispute resolution process. Any judgment based on the arbitrator's award may be entered in any court with jurisdiction.
THIS SECTION SHALL NOT PRECLUDE US FROM SEEKING INJUNCTIVE OR OTHER EQUITABLE RELIEF FROM COURTS AS NECESSARY TO PREVENT ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION OF OUR DATA SECURITY, INTELLECTUAL PROPERTY RIGHTS, OR OTHER PROPRIETARY RIGHTS.
[17.6] Class Action/Jury Trial Waiver
WITH RESPECT TO ALL INDIVIDUALS AND ENTITIES, WHETHER OR NOT THEY HAVE UTILIZED OUR SERVICES FOR PERSONAL, COMMERCIAL, OR OTHER PURPOSES, ALL CLAIMS MUST BE PURSUED IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR MEMBER OF ANY ALLEGED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER EXTENDS TO CLASS ARBITRATION, AND, UNLESS OTHERWISE AGREED UPON, THE ARBITRATOR SHALL NOT CONSOLIDATE CLAIMS OF MULTIPLE INDIVIDUALS. BY ENTERING INTO THESE TERMS, YOU AND WE WAIVE THE RIGHT TO A TRIAL BY JURY OR PARTICIPATION IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING OF ANY NATURE.
[17.7] Entire Agreement / Severability
These Terms, including any amendments and additional agreements you may enter into with us regarding the Services, will serve as the complete agreement between you and us concerning the Services. No employee or representative of ours is authorized to make any modifications or additions to these Terms. Statements or communications between you and our employees or representatives are expressly excluded from these Terms and have no applicability to you, us, or your utilization of the Services. In the event that a court of competent jurisdiction deems any provision of these Terms invalid, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect. In the event that the universal Class Action/Jury Trial Waiver in Section 17.6 is found unenforceable, the entire arbitration agreement in Section 17.5 shall be unenforceable.
[17.8] No Waiver
No waiver of any term within these Terms shall be considered a continuing or further waiver of that term or any other term. Additionally, our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
[17.9] California Residents
The provider of the Services is Four Pillars, Inc. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210, or online at https://www.dca.ca.gov/consumers/complaints/dcaform.pdf.
[17.10] Contact
Should you have any inquiries regarding these Terms, please do not hesitate to reach out to us at “support@4pillars.io”.
These Terms of Service (these “Terms”) are an agreement between you (“you” or “your”) and Four Pillars, Inc. and its affiliates (the “Company,” “we,” “us,” or “our”) that sets forth the terms surrounding the use of our software, subscriptions, applications, websites, and other products and services, as long as you follow these Terms.
Whether you're a registered user or not, when you access or use any of our websites, content, mobile apps, events, tools, widgets, subscription products, software, APIs, or any other stuff we provide (collectively referred to as “Services”), you’re agreeing to: (a) follow all the rules in these Terms, (b) adhere to our Privacy Policy found on our website and (c) abide by any other policies or community guidelines we post in our Services. We reserve all rights not expressly granted under these Terms.
It is important to carefully read these Terms, our Privacy Policy, and any other documents mentioned here because they contain (a) the explanation of your legal rights, (b) the rights you're granting us when you use our Services, (c) the rules you must adhere to, (d) relevant provisions for resolving disputes through arbitration instead of a class action lawsuit and (e) the interpretation and application of the arbitration clause.
PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR ANY LOSSES, HARM OR LIABILITIES THAT MAY OCCUR WHEN YOU USE OUR SERVICES. THIS INCLUDES ANY INFORMATION, ADVICE, RECOMMENDATIONS, IDEAS OR STRATEGIES YOU FIND WITHIN OUR SERVICES. YOU ARE SOLELY RESPONSIBLE FOR ANY CONSEQUENCES ARISING FROM YOUR INVESTMENT DECISIONS.
[1] Our Services
[1.1] Agreement to these Terms
When you use our Services, including downloading, installing, or using any associated software, APIs, or applications provided by the Company (collectively referred to as the “Software,” considered part of the Services), you are agreeing to these Terms. Any mention of “website(s),” “web site(s),” “site,” “4pillars.io,” or similar references includes all pages, subdomains, affiliated domains, brands, products, or other areas of our website, any affiliated sites, or domains owned or operated by us or on our behalf. This also encompasses any online content, information, and services available on or through the website. The Services encompass all aspects of the website or any app or other product or service, including, but not limited to, all products, Software, and other applications, features, channels, and services offered there. The term “content” includes all forms or mediums of content, such as text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, and other materials you may view on, access through, or contribute to the Services.
[1.2] Eligibility
You may only use our Services if you can enter into a legally binding contract with us (and on behalf of your organization if applicable) and in compliance with these Terms and all relevant local, state, national, and international laws, rules, and regulations. To use our Services, you must be at least 18 years old, and in some cases, even older (please refer to your local law for the age of digital consent). You confirm and warrant that you meet the applicable age requirements and have the legal capacity to agree to these Terms. If you are unable to form a binding contract under applicable law, you represent and warrant that you have obtained permission from your parent or legal guardian to use our Services, and your parent or legal guardian is concurrently agreeing to these Terms. If you are a parent or legal guardian of a user who cannot form a binding contract under applicable law, you are agreeing to these Terms and are responsible for the user's activities. Our Services are not available to users who have been previously banned from using them.
[1.3] License
Regarding any Software, including subscription software as a service, we grant you a non-exclusive, non-transferable, non-sublicensable right and license, subject to your compliance with these Terms: (a) to access and use such Software only as necessary for you to use the Services in accordance with these Terms, (b) for the number of authorized users, (c) up to the approved and mutually agreed usage volumes, as specified in the relevant ordering document or as otherwise mutually agreed in writing and (d) solely for internal and non-commercial purposes. You must always comply with all official documentation, technical manuals, functional manuals, operator and user guides, and manuals.
[1.4] Sharing Publicly in Limited Cases
In the event that the specific parts of the Services are expressly marked as shareable in a clear and prominent manner (for instance, certain APIs or widgets intended for you to display selected data from our website on your own site through a preapproved and standardized widget or API feed), you are permitted to republish this standardized widget or API feed on your website. You must not modify it or use it in any manner other than its intended purpose. Additionally, you must not attempt to alter, obscure, or change it or any part of it, including branding, attribution, proprietary marks, or hyperlinks. You are not allowed to resell this content or information and can only publish it on websites that you own and control. This should be done in compliance with all applicable terms, conditions, and policies. You must provide attribution to us, such as “Source : Four Pillars” using preapproved artwork and logos, and include links back to our main website, https://4pillars.io. For inquiries about redistributing our API feed(s), please contact “support@4pillars.io”. We grant you a limited, revocable, and nonexclusive right to create a hyperlink to our publicly accessible website(s) and/or other freely available parts of our Services, as long as you adhere to the terms here. The link must not portray us, our products, or services in a negative, false, misleading, derogatory, or offensive manner. You must not i-frame them (except via the API as described in the preceding section) or alter the content or imply a relationship with us in any way other than its intended use. The Company’s prior written consent is required to use any logo, trademark, tradename, or other proprietary content or graphic image in the link.
[1.5] Content and Affiliations
We are a privately owned and operated company and do not represent or speak for any governmental office or authority. You can obtain additional products, services, and/or content from our websites or Services. We may require you to enter separate agreements with us when you use or purchase such additional products, services, and/or content, and these terms will be in addition to these Terms. Some content in our Services may be licensed to us and/or to you under the Creative Commons Attribution-Noncommercial 4.0 license (https://creativecommons.org/licenses/by-nc/4.0/) (“CC BY-NC 4.0”). We have sole discretion in determining whether, how, when, and how frequently to update the data and information within our Services.
[2] User Obligations
[2.1] Representations
You promise that all information you provide to us is true, accurate, complete, and up-to-date. You also confirm that you have the legal right to give us this information as part of your use of the Services. You need to follow any policies we have posted in our Services, including any acceptable use policy. If you’re accepting these Terms on behalf of an organization or entity, you guarantee that you have the authority to agree to these Terms on their behalf and bind them to these Terms. In such cases, when we refer to “you” or “your,” we mean that organization or entity.
[2.2] Use
Unless these Terms or a separate written agreement say otherwise, you can only use the Services for your internal use, as a single end user. You can’t resell, share, distribute, publish, publicly post, or market them in any way. You also can’t use them to get around the rule of one subscription per one user. You must use the Services in their original form, without altering or combining them with third-party products, services, or software unless a written contract expressly authorizes it. Copying, collecting, or gathering content from our Services, whether manually or using any form of automated tools is strictly prohibited. In the event that you violate this section (or any other part of these Terms), we can immediately terminate your access and rights to the Services, including cancelling any paid subscriptions without a refund.
[2.3] Restrictions
To maintain a fair and lawful use of our Services, you must adhere to these usage restrictions:
a. Content Use: You shall not upload, post, publish, reproduce, transmit, or distribute any part of the Services or create derivative works from them.
b. Commercial Activities: You cannot sell, resell, lease, license, sublicense, distribute, redistribute, copy, duplicate, or transfer any portion of the Services for commercial purposes, directly or indirectly, unless expressly agreed upon in writing.
c. Derivative Works: You shall not make derivative works based on any part or all of the Services.
d. Downloading and Mirroring: You must not download or obtain a copy of the Services in any form, or cache, mirror, or store any pages or portions of the Services.
e. Source Code: You are not allowed to reverse engineer, decompile, disassemble, translate, or modify the source code of the Services, or create derivative works from them.
f. Unauthorized Usage: You cannot use the Services on behalf of any third party or for purposes other than expressly permitted in these Terms or another applicable agreement with the Company.
g. Negative Portrayal: You must not portray the Company or its affiliated companies in a negative, false, misleading, derogatory, or offensive manner.
h. Co-branding: You are not permitted to co-brand, imply any relationship with or endorse your brands or services in connection with the Services.
i. Intellectual Property Notices: You cannot remove, alter, or obscure any titles, product logos, brand names, trademarks, copyright notices, proprietary notices, or other indications of intellectual property rights.
j. Server Disruption: You are prohibited from any usage that could damage, disable, overburden, or impair our servers, or disrupt the integrity or performance of the Services.
k. Interference with Users: You must not restrict, inhibit, or interfere with any other user's use or enjoyment of the Services.
l. Unauthorized Access: You are strictly prohibited from unauthorized access to the Services, related systems, or networks, whether through automated means or otherwise.
m. Screen Capture: You are not allowed to use i-frames, screenshots, webpage frames, or any similar framing to enclose, capture, or distribute any part of the Services.
n. Misrepresentation: You cannot use a false email address, impersonate any person or entity, forge email headers, mislead as to the source of provided information, or post or transmit photographs or likenesses of others without their consent, as required by applicable laws.
o. Unlawful or Offensive Content: You are strictly prohibited from using the Services for unlawful, fraudulent, libelous, defamatory, obscene, pornographic, vulgar, sexually-oriented, profane, threatening, abusive, hateful, offensive, false, misleading, derogatory, or otherwise objectionable content or conduct.
p. Competitive Content: You are not allowed to post materials that contain URLs or links to competitive websites or content.
q. Malicious Code: You are prohibited from posting, sending, processing, or storing materials containing harmful or malicious computer code, viruses, worms, Trojan horses, or similar items.
r. Commercial Communication: You are not allowed to post advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes, or other unsolicited commercial communication, except as expressly permitted by the Company.
s. Commercial Use of Materials: You are prohibited from posting, publishing, transmitting, reproducing, distributing, or otherwise exploiting any information, software, or other materials obtained through the Services for commercial purposes, unless expressly permitted by the Services and the provider of such materials.
t. Copyright Violations: You must not upload, post, publish, transmit, reproduce, or distribute copyrighted material or derivative works without obtaining permission from the copyright owner or rightsholder, or otherwise infringe upon the rights of others, including patent, trademark, trade secret, copyright, publicity, or other proprietary rights.
u. Intellectual Property: Copying, duplicating, or imitating any concept, idea, business model, business process, product, service, or other intellectual property, or ideas or content embodied in the Services, learned by you through your use of or access to the Services, whether in whole or in part, is strictly prohibited.
[3] Disclaimers
[3.1] Not Financial Advice
The Services, including their content, information, and tools, are strictly provided for educational, informational, and entertainment purposes. We do not function as securities brokers/dealers, cryptoasset brokers/dealers, investment advisers, commodity trading advisors, or any form of financial advisers, analysts, or planners. We lack the licenses and qualifications to offer investment or trading advice. The information within the Services does not constitute an offer to buy or sell any cryptoassets, commodities, and/or securities. The information provided does not consider individual investment objectives, financial situations, or needs. Thus, it should not be construed as personal recommendations.
[3.2] No Solicitation of Action
The information on the Services should not be interpreted as investment advice, financial advice, trading advice, or any other form of advice. We do not endorse the purchase, sale, or holding of any cryptoassets, commodities, and/or securities. Prior to making any investment decisions, conduct your due diligence and consult your financial advisor.
[3.3] Conduct Independent Research
The information on the Services is not intended as a comprehensive source of information for any specific company, investment, asset, or market. Relying solely on the information within our Services or related media for investment decisions is not advisable. All users should assume that any information concerning companies, investments, assets, or markets is not reliable unless confirmed through their independent research.
[3.4] Data Reliability
The content within the Services and associated media relies on publicly available information that we do not control. We do not assert that the content is accurate or complete and it should not be depended upon as such. The Services and associated media may contain inaccuracies, typographical errors, and other mistakes. All information and materials are provided “as is” and “as available,” without any warranties or conditions, expressed or implied. We do not guarantee the quality, accuracy, reliability, adequacy, or completeness of such information and material, and we explicitly disclaim any liability for errors or omissions. You use the information at your own risk. Opinions expressed are only valid as of the date of publication and may not be updated.
[3.5] Suitability Is Personal
The Services may describe cryptoassets that may not be suitable for all investors or your specific situation. Seek advice from an independent financial advisor. None of the content within the Services constitutes a recommendation for any particular cryptoasset, security, commodity, portfolio of securities, portfolio of commodities, transaction, investment strategy, or any other matter.
[3.6] Consider Additional Factors
While the Services may be useful for evaluating certain information about cryptoassets, it may not encompass every factor necessary for making investment or trading decisions. Your decision should consider your investment objectives, risk tolerance, investment time frame, financial situation, and the information available in issuer disclosures. Also, you must be aware of the risks associated with trading cryptoassets, including market volatility and the risk of individual asset loss. The data used in the Services is provided by third parties, and we cannot guarantee its accuracy, timeliness, or suitability for a specific purpose.
[3.7] Consult Qualified Advisors
The Services do not provide financial or investment advice or services and should not be used as a replacement for consultations with qualified professionals familiar with your unique needs. Consult your accountant, tax advisor, stockbroker, and/or financial advisor as necessary. The information provided on the Website and other Services is for general information purposes only. Use the Services for informational purposes as one source among many, and not as the sole basis for decision-making. You should always perform proper due diligence and exercise your judgment when making decisions based on information, analytics, or reports derived from the Services.
[3.8] For Advisors or Brokers
If you use the Services to provide services to third parties, such as investment advice or brokerage services, you are fully responsible for those services and represent that you are appropriately qualified and certified with the necessary licenses and permits. You must not imply any responsibility of ours for your decisions or recommendations. You are solely responsible for all advice, recommendations, or services provided to your clients, even if you use our Services in part to create such advice. Furthermore, we have no liability to your clients, and we are not responsible for any disputes between you and your clients. You must not state or imply anything contrary to the disclaimers, warranty limitations, and limitations of liability in these Terms or other agreements with us concerning the Services.
[3.9] High-Risk Nature of Cryptoasset Investments
Investing in cryptoassets should be approached with caution. It is speculative and carries a high level of risk. You may lose some or all of your invested money, and engaging in margin transactions can lead to losses exceeding your initial investment.
[3.10] Past Performance Doesn't Predict Future Results
There is no guarantee of trading results. Be cautious of anyone promising guaranteed outcomes. Information regarding the past performance of cryptoassets or strategies merely represents historical conditions in the marketplace and does not guarantee future conditions or performance. The prices and values of investments mentioned in the Services and related media may rise or fall, leading to potential losses. Past performance is not an indicator of future results.
[3.11] Suitability Is Personal
The Services may describe cryptoassets that may not be suitable for all investors or your specific situation. Seek advice from an independent financial advisor. None of the content within the Services constitutes a recommendation for any particular cryptoasset, security, commodity, portfolio of securities, portfolio of commodities, transaction, investment strategy, or any other matter.
[3.12] Consider Additional Factors
While the Services may be useful for evaluating certain information about cryptoassets, it may not encompass every factor necessary for making investment or trading decisions. Your decision should consider your investment objectives, risk tolerance, investment time frame, financial situation, and the information available in issuer disclosures. Also, you must be aware of the risks associated with trading cryptoassets, including market volatility and the risk of individual asset loss. The data used in the Services is provided by third parties, and we cannot guarantee its accuracy, timeliness, or suitability for a specific purpose.
[3.13] Consult Qualified Advisors
The Services do not provide financial or investment advice or services and should not be used as a replacement for consultations with qualified professionals familiar with your unique needs. Consult your accountant, tax advisor, stockbroker, and/or financial advisor as necessary. The information provided on the Website and other Services is for general information purposes only. Use the Services for informational purposes as one source among many, and not as the sole basis for decision-making. You should always perform proper due diligence and exercise your judgment when making decisions based on information, analytics, or reports derived from the Services.
[3.14] For Advisors or Brokers
If you use the Services to provide services to third parties, such as investment advice or brokerage services, you are fully responsible for those services and represent that you are appropriately qualified and certified with the necessary licenses and permits. You must not imply any responsibility of ours for your decisions or recommendations. You are solely responsible for all advice, recommendations, or services provided to your clients, even if you use our Services in part to create such advice. Furthermore, we have no liability to your clients, and we are not responsible for any disputes between you and your clients. You must not state or imply anything contrary to the disclaimers, warranty limitations, and limitations of liability in these Terms or other agreements with us concerning the Services.
[4] Term, Termination and Effects of Termination
[4.1] Duration of the Term
These Terms will remain in effect once they take effect and continue until terminated by either party. Notably, the provisions outlined in Sections 2 and 5–16 of these Terms will remain applicable, even after termination, in connection with any prior use of the Services, as described in Section 4.3.
[4.2] Termination
You hold the right to terminate this Agreement at any time and for any reason by providing notice to Company in the manner specified within this Agreement or by opting to cancel your access to the Services using the provided tools within the Services. We maintain the authority to terminate this Agreement without notice or, at our discretion, temporarily suspend your access to the Services should you breach this Agreement. Furthermore, the Company reserves the right to terminate this Agreement at any time and for any reason by notifying you through email or other reasonable means.
[4.3] Effects of Termination
Upon termination of this Agreement for any reason, you acknowledge and agree that Company no longer has an obligation to provide the Services or access to them. Termination will result in the immediate cessation of all licenses and rights granted to you under this Agreement, if any. However, your licenses granted to us will continue, including your consent to the provisions outlined in Sections 2, 5–16 of these Terms. Certain obligations, such as payment obligations (if applicable), will persist in accordance with the terms detailed herein.
[5] Company Rights
You acknowledge and consent to the Company’s occasional electronic monitoring of the Services. The Company may also disclose information when deemed necessary or suitable to comply with any applicable law, regulation, governmental request, ensure proper operation of the Services, or protect itself and its customers. The Company retains the right, at its sole discretion, to refuse to post or remove any information or materials, whether in part or in whole, that it deems unacceptable, undesirable, inappropriate, or in violation of these Terms.
[6] Account Management
[6.1] Registration
To access certain features of the Services, you may need to register or create an account. During the registration process, it is essential to provide accurate, current, and complete information. We reserve the right to deny access to the Services or its resources if we believe the provided information is incorrect, outdated, or incomplete. Registration or subscription to the Services, along with payment of any applicable fee, grants permission for a single individual to use the Services, unless expressly stated otherwise.
[6.2] User Responsibilities
You are responsible for all activity that takes place on your account, and it is crucial to keep your account password secure. Any charges incurred on your account, including taxes, fees, surcharges, and purchases, are your sole responsibility. This includes charges made by you or anyone granted access to your account, whether explicitly or implicitly (including family members, friends, or others with apparent authority). In the event that there is a security breach or unauthorized use of your account, you must promptly inform the Company. While the Company is not liable for any losses due to unauthorized account use, you may be held responsible for losses incurred by the Company or others resulting from unauthorized use.
[6.3] Usage Restrictions
You agree not to download any content, software, or services unless a “download” or similar link is provided by the Company on the Services. Copying, reproducing, distributing, transmitting, broadcasting, selling, licensing, or otherwise exploiting any content for purposes not expressly authorized by the Company or the respective content licensors is strictly prohibited. The Company and its licensors retain all rights not explicitly granted within the Services and their content. You must not bypass, disable, or interfere with security features of the Services, including those that prevent or limit content use or copying.
[6.4] Fees and Payments
If specific portions of the Services require payment, incremental payments, or subscriptions, you agree to pay the applicable fees as posted by the Company. When you provide credit card or other payment authorization through the Services, you authorize the Company to charge the fees to the identified account. It is your responsibility to maintain accurate billing information, including payment methods. You are liable for all charges incurred under your account, including taxes, fees, and surcharges. You authorize the Company to charge your designated payment method for these charges. If the designated payment method fails, you permit the Company to charge any other payment method associated with your account. You also authorize the Company to retain payment method information. Failure to receive payment from your designated method will result in your obligation to pay any outstanding amounts upon the Company’s demand. You remain responsible for unpaid charges even if you cancel your account or the Company terminates it. The Company may change its fees with 30 days’ notice, unless otherwise mutually agreed in writing.
[6.5] Nonpayment
Accounts with unpaid charges for more than 3 days will be considered delinquent and shall lead to the immediate termination or suspension of your account and Services. The notice of such termination or suspension of your account and Services shall be sent to your designated email address connected to your account.
[6.6] Refunds
a. General Policy: Refunds or credits are not guaranteed and may not be provided for reasons such as changing your mind, accidental subscription purchases, failure to cancel a free trial, insufficient expertise to use a product, or inability to access the product(s) or subscription due to login issues (excluding broader subscriber base or community-extenuating circumstances).
b. Cancel Subscription : Canceling your subscription means that any further renewals will be canceled. Accordingly, the Service will be available for the period of service corresponding to the most recent payment and no refunds will be issued..
c. Payment Terms: If a refund or credit is issued, it will be provided in the original form of payment, where possible, and in US dollars (we are not responsible for conversion costs or related fees associated with such refunds).
[7] Confidentiality
[7.1] Confidential Information
At times, either party to these Terms (referred to as the “Disclosing Party”) may share or provide the other party (referred to as the “Receiving Party”) with non-public, proprietary, or confidential information belonging to the Disclosing Party (“Confidential Information”). This includes information that, considering its nature and the circumstances of disclosure, should reasonably be treated as confidential. Confidential Information excludes information that: (i) becomes generally available to the public without the Receiving Party’s breach of this confidentiality provision; (ii) is received by the Receiving Party from a third-party source on a non-confidential basis, provided that such third party is not prohibited from disclosing such Confidential Information; (iii) was already in the possession of the Receiving Party before the Disclosing Party’s disclosure; or (iv) is independently developed by the Receiving Party without utilizing any of the Disclosing Party’s Confidential Information.
[7.2] Protection and Use of Confidential Information
The Receiving Party shall: (i) ensure the confidentiality of the Disclosing Party’s Confidential Information with a level of care equal to that which the Receiving Party employs to safeguard its own Confidential Information, but in no event with less than a commercially reasonable level of care; (ii) exclusively use the Disclosing Party’s Confidential Information, and only allow access or use of it, for the purpose of exercising its rights or fulfilling its obligations under these Terms, for the purpose of exploring potential business relationships (or modifications to existing business relationships) between the parties, or for any other purpose consistent with the Privacy Policy; and (iii) refrain from disclosing any of the Disclosing Party’s Confidential Information to any individual or entity, except to the Receiving Party’s service providers or financial/legal advisors who require knowledge of the Confidential Information and are bound by confidentiality obligations at least as stringent as those outlined in these Terms.
[7.3] Compelled Access or Disclosure
If the Receiving Party is compelled by applicable law or legal processes to disclose any Confidential Information, it shall, before making such disclosure, make commercially reasonable efforts to notify the Disclosing Party of these requirements. This notification allows the Disclosing Party the opportunity, at its sole cost and expense, to seek a protective order or pursue other remedies.
[8] Public Postings and Licensed Materials
[8.1] Public Postings
Certain content you post on our Services may be accessible to the public, including, but not limited to, public profile data, feedback, questions, comments, suggestions, uploads, blog entries, ratings, reviews, images, videos, poll answers, and more, in any form or media (“Public Postings”). These Public Postings will be considered non-confidential and nonproprietary. You are solely responsible for your Public Postings and the consequences of sharing or publishing such content, including any personal information, such as addresses or current locations. Please note that we are not responsible for the consequences of publicly sharing or posting any personal or other information on the Services.
[8.2] Submissions
Other content or communications that you transmit to us, such as feedback, data, questions, comments, suggestions, in any form or media, excluding Personally Identifiable Information, will be treated as non-confidential and nonproprietary (“Submissions”).
[8.3] User Obligations
You bear sole responsibility for your content, Public Postings, and Submissions. You affirm, represent, and warrant that you own or possess the necessary licenses, rights, consents, and permissions to publish the content you post or submit. Furthermore, you agree that the content you submit via Public Postings or Submissions will not include third-party copyrighted material or material subject to other third-party proprietary rights unless you have permission from the rightful owner or are otherwise legally entitled to post the material. You also agree not to submit content that contradicts any posted “community guidelines” or similarly titled document, if applicable, or that violates applicable local, national, and international laws and regulations.
[8.4] Rights
By providing any Public Posting or Submission, you (a) grant the Company a royalty-free, non-exclusive, perpetual, irrevocable, sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works (including products), distribute, and display such content worldwide across all media. You also license to us any patent, trademark, trade secret, copyright, or other proprietary rights in and to such content for publication on the Services pursuant to these Terms; (b) agree that we are free to use any ideas, concepts, or techniques embodied therein for any purpose whatsoever, including, but not limited to, developing and marketing products or services without attribution or liability to you; and (c) grant the Company the right to use the name you submit in connection with such content. Additionally, you hereby waive all moral rights you may have in any Public Posting or Submissions.
[8.5] Historical Data and Listings
Should you voluntarily provide us with any data or information, such as historical or current pricing data, transaction data, business information, listings, directory information, etc. (“Historical Data & Listings”), you acknowledge that we own our copy of such Historical Data & Listings and possess a perpetual, irrevocable, non-exclusive, royalty-free license to use, publish, and distribute such Historical Data & Listings. For instance, if you supply us with a data feed of transactions and prices for publication on our Services, even after our relationship ends, we reserve the right to continue publishing such data, in whole or in part, at our discretion. Certain content from you, whether in Submissions or Historical Data & Listings, may also be subject to CC BY-NC 4.0, as applicable.
[8.6] Personally Identifiable Information
We will make reasonable efforts to safeguard the confidentiality of certain personally identifiable information (“Personally Identifiable Information”) you submit to us, such as your address and credit card information initially provided for subscribing to the Service, in accordance with the Privacy Policy posted on our website.
[8.7] Content May Not Be Considered Endorsements
We do not endorse any content submitted to the Services by any user or other licensor, or any opinion, recommendation, or advice expressed therein. We expressly disclaim any and all liability associated with content. We do not permit copyright-infringing activities or infringement of intellectual property rights on the Services, and we will remove content if properly notified that it infringes on another's intellectual property rights. We reserve the right to remove content without prior notice and to decide whether your content violates these Terms for reasons other than copyright infringement, such as, but not limited to, pornography, obscenity, or excessive length. We may, at any time and in our sole discretion, remove such content and/or terminate a user’s account or block access for submitting such material in violation of these Terms.
[8.8] Marketing
Neither party may issue or release any announcement, statement, press release, or other publicity or marketing materials relating to these Terms, or otherwise use the other party’s trademarks, service marks, trade names, logos, domain names, or other indicia of source, affiliation, or sponsorship, without the prior written consent of the other party, which consent will not be unreasonably withheld, conditioned, or delayed. However, we may include your name and/or other indicia in our lists of current or former customers in promotional and marketing materials without your consent. Furthermore, we may prepare a case study related to your access and use of the Services, including testimonials, aggregated data of the results of your use of the Services, and other informational material as determined by us. You agree to provide reasonable assistance to us and timely responses in the preparation of such case study.
[9] Ownership
[9.1] Content
All content within our websites or other Services, unless explicitly stated otherwise, is either our property or the property of third parties. This content is safeguarded by copyright laws, including U.S. copyright laws, international conventions, and other pertinent copyright legislation.
[9.2] Rights
We, along with our vendors and suppliers as applicable, retain complete ownership rights, title, and interests in and to the Services, the websites, and all information, content, software, and other materials furnished by us or on our behalf. This encompasses, but is not restricted to, all text, images, videos, logos, button icons, audio clips, the visual and tactile presentation of our websites, brands, and logos, and any data compilations. Additionally, it includes any data entered by us or our third-party providers, and any data processed by, or generated as a result of, the Services. This encompasses all usage data, statistical data, or aggregated data collected or reported regarding any portion or the entirety of the Services. We also maintain ownership of any metadata acquired from your utilization of the Services. Without limiting the above, we reserve the right to construct and market public indexes, analyses, or insights produced from such data. You agree not to replicate, reproduce, distribute, or create derivative works from any information, content, software, or materials provided by us. Furthermore, you may not remove any copyright or other proprietary rights notifications embedded in such information, content, software, or materials without obtaining prior written consent from the copyright owner.
[9.3] User Feedback
You acknowledge that by submitting unsolicited ideas to us, you automatically relinquish any intellectual property rights associated with those ideas. Unsolicited ideas submitted to us, our employees, or representatives instantaneously become our exclusive property.
[10] No Warranty
If you are dissatisfied with the Services, your exclusive recourse is to discontinue their use. Concerning fee-based Services, if you committed to a specific term or duration, you remain responsible for payment for the entire term. If you did not enroll for a minimum period, you have the option to cancel at any time with a 30-day advance notice, ceasing your use of the Services, and no further charges will be incurred after the effective termination date. In any case, you are liable for any charges and activity accrued before your Services termination date, and these obligations will persist beyond your termination of the Services.
OUR SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF OUR SERVICE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICE IS OFFERED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH OUR SERVICE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, WE, OUR SUBSIDIARIES, OUR AFFILIATES, AND OUR LICENSORS DO NOT WARRANT THAT ANY CONTENT ON OUR SERVICE IS ACCURATE, RELIABLE, OR CORRECT; THAT OUR SERVICE WILL MEET YOUR REQUIREMENTS; THAT OUR SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE RECTIFIED; OR THAT OUR SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS AND/OR QUANTITATIVE MODELING HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED OR MODELED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER- OR OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS AND/OR QUANTITATIVE ANALYSIS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.
YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA RESULTING FROM YOUR USE OF OUR SERVICE OR ANY DOWNLOAD OF CONTENT THROUGH THE USE OF OUR SERVICE. FEDERAL LAW, SOME STATES OR PROVINCES, AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATION OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION. THE DISCLAIMERS AND EXCLUSIONS UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
[11] Limitations of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, SHALL WE OR OUR AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS (OR OUR OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS, OR DIRECTORS) BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR SERVICES. IN NO EVENT WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF OUR SERVICES, YOUR ACCOUNT, OR THE INFORMATION CONTAINED THEREIN.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICES; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH OUR SERVICES; AND/OR (VII) YOUR DATA OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT WILL WE OR OUR AFFILIATES, AGENTS, SUPPLIERS, OR LICENSORS (OR OUR OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS, OR DIRECTORS) BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR $100.00, WHICHEVER IS GREATER.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
[12] Indemnity
You hereby agree to defend, indemnify, and hold us, our affiliates, agents, suppliers, or licensors, along with our and their employees, contractors, agents, officers, and directors, harmless against any and all claims, damages, obligations, losses, liabilities, costs, or debts, including, but not limited to, attorney's fees, arising from: (a) your access to or utilization of our Services; (b) your violation of any facet of these Terms, encompassing, without limitation, your breach of any representations and warranties made by you; (c) your infringement of any third-party rights, including, without limitation, any rights related to privacy or intellectual property; (d) your breach of any applicable law, rule, or regulation; (e) your deliberate misconduct; or (f) any third party's access to or utilization of our Services with your username(s), password(s), or other security code(s).
[13] Modifications
[13.1] Modification of Terms
The Company reserves the right to modify these Terms periodically. Notification of any such alterations will be conveyed via email (provided you have furnished a valid email address) or by our publication of notice regarding these changes on the Services (which may entail posting the changes on our website). The effective date of such changes shall be upon receipt of notice or when posted on the Services, whichever occurs first. In the event of your objection to any such modifications, your exclusive recourse shall be to terminate these Terms by canceling your subscription or relevant contract(s). Continued use of the Services subsequent to the receipt of notice of any such changes will signify your acknowledgment of these changes and your agreement to be bound by them.
[13.2] Modifications to Services
We retain the right to amend or discontinue the Services at any time, with or without providing notice to you. This includes, without limitation, the addition or removal of features, functionality, third-party content, and the like. In the case of such modifications or discontinuation of the Services, your sole remedy will be to terminate these Terms, as outlined herein. The continued use of the Services following notification of any such changes will indicate your recognition, acceptance, and contentment with the Services as modified.
[14] Third-Party Consent and Services
[14.1] Third-Party Consent
Certain content, including advertisements, provided on the Services may originate from third parties. The Company exercises no editorial control over this content. Any opinions, advice, statements, services, offers, or other information contained within third-party content are the sole responsibility of the respective authors or distributors, not the Company, its affiliates, or any of their officers, directors, employees, or agents. Frequently, the content available on the Services reflects the views and judgments of third parties, whether or not they are under contract with the Company. You may engage in correspondence or promotions with such third parties, such as advertisers promoting their products, services, or content on this site. Such interactions, including product delivery and payment, exist solely between you and each respective third party. The Company neither endorses nor guarantees the accuracy or reliability of any opinions, advice, submissions, posts, or statements presented on the Services. Under no circumstances shall the Company, its affiliates, or any of their officers, directors, employees, or agents be liable for any loss or damage resulting from your reliance on any content or other information obtained through the Services.
[14.2] Third-Party Services
Our Service may contain links to third-party materials not owned or controlled by us. We may also refer you to specific third parties offering independent services related to or supporting your use of our Services. Furthermore, certain features of our Services may necessitate the use of, or be compatible with, third-party services, websites, information, materials, products, applications, or services (each referred to as a “Third-Party Service”). By using a Third-Party Service, you are bound by and agree to comply with the third party's terms of service (or other applicable terms and conditions) and privacy policy, made available by or through the Third-Party Service. We neither endorse nor assume responsibility for any such Third-Party Service, even if we have conducted a review of its functionality or security. When you access a Third-Party Service through the Services or share your content on or through any Third-Party Service, you do so at your own risk. It is important to understand that these Terms and our Privacy Policy do not apply to your use of such Third-Party Services. By using any Third-Party Service, you expressly release us from any and all liability arising from such use.
[15] Intellectual Property
[15.1] Trademark Notice
The trademark and service mark Four Pillars is the property of Four Pillars, Inc., its parent companies, or subsidiaries. The trademark filings for Four Pillars have been filed and are currently pending. In the meantime, all rights shall remain with the Company.
[15.2] Digital Millennium Copyright Act
We respect the rights of copyright owners, and we are committed to addressing alleged copyright infringement in accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”).
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the Services, please notify our designated copyright agent in compliance with the DMCA. To ensure that your complaint is valid under the DMCA, it must be submitted in writing and include all of the following information:
(a) an electronic or physical signature of an individual authorized to act on behalf of the copyright owner;
(b) identification of the copyrighted work you allege has been infringed;
(c) identification of the alleged infringing material and its location within the Services;
(d) information that would allow us to contact you, such as your address, telephone number, and email address;
(e) a statement expressing your good faith belief that the use of the material on the Services, as complained of, is not authorized by the copyright owner, the copyright owner’s agent, or the law; and
(f) a statement, made under penalty of perjury, affirming that the information provided in your DMCA complaint is accurate and that you are either the copyright owner or authorized to act on their behalf.
Your DMCA complaint must include all of the above information and be submitted to our DMCA Agent through the following contact details:
Four Pillars, Inc. (Attn: DMCA Agent)
Address: 423ho, 151, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea 06132
Email: support@4pillars.io
Under federal law, if you knowingly misrepresent that material appearing on our Services infringes upon your (or the copyright owner’s) copyrighted work, you may be subject to criminal prosecution for perjury and civil penalties, which can include monetary damages, court costs, and attorneys’ fees.
Please be aware that the aforementioned requirements are not to be construed as legal advice. In compliance with the DMCA and other applicable laws, we maintain a policy of terminating users, where appropriate, who are identified as repeat infringers. We also retain the sole discretion to limit access to our Services and/or terminate the accounts of any users found to infringe upon the copyrights and/or intellectual property rights of others, regardless of whether the infringement is repeated.
[16] Export Controls
You acknowledge that our Services may be subject to export control laws and regulations. You commit to adhering to all relevant export, re-export control, trade, and economic sanctions laws, which encompass the Export Administration Regulations administered by the U.S. Department of Commerce, the trade and economic sanctions governed by the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations overseen by the U.S. State Department.
You confirm that neither you nor any individual or entity acting on your behalf, nor, if you are an organization, any of your subsidiaries, or any of your or their executives, officers, or employees, or any entity possessing 50% or more of your equity securities or equivalent voting interests:
(i) appear on the Specially Designated Nationals and Blocked Persons List or any other roster of sanctioned individuals or entities maintained by OFAC or any other governmental entity; or
(ii) are situated within, reside in, or operate under the authority of, any country or territory subject to trade and economic sanctions or embargoes imposed by the United States.
Any personal information collected via the Services may be stored and processed on servers located in the United States or any other country where we or our affiliates, subsidiaries, or agents maintain facilities. You consent to the transfer of such personal information outside your country of residence to any such location.
[17] General
[17.1] Governing Law
You hereby agree that: (i) we are exclusively headquartered in Delaware and (ii) the Services are deemed passive, conferring no personal jurisdiction over us, either specific or general, in jurisdictions outside of Delaware. These Terms will be governed by the internal laws of the State of Delaware, without regard to its conflict of laws principles. The parties acknowledge that these Terms represent a transaction involving interstate commerce. Despite the foregoing sentences governing substantive law, any arbitration conducted under these Terms will be subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You consent to the personal jurisdiction of the federal and state courts located in Wilmington, Delaware, for actions where we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as detailed in the Arbitration provision, including any provisional relief necessary to prevent irreparable harm. You agree that Wilmington, Delaware, is the appropriate venue for any appeals of an arbitration award or for trial court proceedings should the arbitration provision below be deemed unenforceable.
[17.2] Compliance
You are required to adhere to all applicable laws, regulations, and rules established by governmental authorities or agencies, both present and future, that pertain to your utilization of the Services and the transactions outlined within these Terms.
[17.3] No Assignment
These Terms, along with any rights and licenses granted herein, may not be transferred or assigned by you without our prior express written consent, but may be assigned by us without any restrictions. Any attempt to transfer or assign in violation of this provision shall be null and void.
[17.4] Notification
We reserve the right to notify you through email, written notice, or posting on our website for any notifications that are either legally mandated or pertain to marketing or other business-related matters, at our sole discretion. We hold the authority to determine the format and means by which we provide notifications to our users, with the exception that you may opt out of specific notifications as required by applicable laws or as stipulated in these Terms or our Privacy Policy. We cannot be held responsible for any automatic filtering that you or your network provider may apply to email notifications sent to the email address you have provided. We also reserve the right, at our sole discretion, to periodically modify or update these Terms. When substantial changes are made, we will notify you of such changes. These Terms apply to and govern your access to and use of our Services beginning at the initiation of your access or use, even if such access or use began before these Terms were published. Your continued use of our Services following any substantial changes constitutes your acceptance of the new Terms of Service. If you disagree with any portion of these Terms or any future Terms of Service, do not use or access (or continue to access) our Services.
[17.5] Arbitration
CAREFULLY REVIEW THIS SECTION AS IT MANDATES ARBITRATION OF DISPUTES AND LIMITS YOUR RECOURSE AGAINST US. In the event of a dispute with us, you commit to first contacting us at “support@4pillars.io” to seek an informal resolution. If, after sixty (60) days, we have not resolved a dispute with you, we both agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising from or related to these Terms, or any breach or alleged breach thereof (collectively, “Claims”), through binding arbitration via JAMS, using the Optional Expedited Arbitration Procedures then in effect for JAMS, except as otherwise noted herein. Information about JAMS can be found at www.jamsadr.com. The arbitration will be conducted in Wilmington, Delaware, unless mutually agreed otherwise. If you are using our Services for commercial purposes, each party will bear their respective JAMS filing, administrative, and arbitrator fees following JAMS rules, and the arbitrator's award will encompass arbitration costs, reasonable attorney’s fees, and reasonable costs for expert and other witnesses. If you are an individual using our Services for non-commercial purposes:
(i) JAMS may require you to pay an initiation fee for your case, unless you apply for and obtain a fee waiver from JAMS;
(ii) The arbitrator's award may include your arbitration costs, reasonable attorney’s fees, and reasonable costs for expert and other witnesses; and
(iii) You may initiate legal action in a small claims court with appropriate jurisdiction without first participating in arbitration, but this does not exempt you from your obligation to engage in the informal dispute resolution process. Any judgment based on the arbitrator's award may be entered in any court with jurisdiction.
THIS SECTION SHALL NOT PRECLUDE US FROM SEEKING INJUNCTIVE OR OTHER EQUITABLE RELIEF FROM COURTS AS NECESSARY TO PREVENT ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION OF OUR DATA SECURITY, INTELLECTUAL PROPERTY RIGHTS, OR OTHER PROPRIETARY RIGHTS.
[17.6] Class Action/Jury Trial Waiver
WITH RESPECT TO ALL INDIVIDUALS AND ENTITIES, WHETHER OR NOT THEY HAVE UTILIZED OUR SERVICES FOR PERSONAL, COMMERCIAL, OR OTHER PURPOSES, ALL CLAIMS MUST BE PURSUED IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR MEMBER OF ANY ALLEGED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER EXTENDS TO CLASS ARBITRATION, AND, UNLESS OTHERWISE AGREED UPON, THE ARBITRATOR SHALL NOT CONSOLIDATE CLAIMS OF MULTIPLE INDIVIDUALS. BY ENTERING INTO THESE TERMS, YOU AND WE WAIVE THE RIGHT TO A TRIAL BY JURY OR PARTICIPATION IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING OF ANY NATURE.
[17.7] Entire Agreement / Severability
These Terms, including any amendments and additional agreements you may enter into with us regarding the Services, will serve as the complete agreement between you and us concerning the Services. No employee or representative of ours is authorized to make any modifications or additions to these Terms. Statements or communications between you and our employees or representatives are expressly excluded from these Terms and have no applicability to you, us, or your utilization of the Services. In the event that a court of competent jurisdiction deems any provision of these Terms invalid, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect. In the event that the universal Class Action/Jury Trial Waiver in Section 17.6 is found unenforceable, the entire arbitration agreement in Section 17.5 shall be unenforceable.
[17.8] No Waiver
No waiver of any term within these Terms shall be considered a continuing or further waiver of that term or any other term. Additionally, our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
[17.9] California Residents
The provider of the Services is Four Pillars, Inc. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210, or online at https://www.dca.ca.gov/consumers/complaints/dcaform.pdf.
[17.10] Contact
Should you have any inquiries regarding these Terms, please do not hesitate to reach out to us at “support@4pillars.io”.